 All
businesses go through growing pains as they increase in
size, add more employees, more locations and change to
meet the demands of their industry. One area that most
businesses do not think about until it is too late is
their telephone and fax systems. Traditionally, businesses
have had to buy or lease expensive telephone equipment
based on their current needs. The equipment ranged from
a central telephone switch often referred to as a PBX,
desk telephones, operator stations and all the bits to
connect it all together. This equipment was never really
thought of again until there was either not enough capacity,
it broke down or the company physically moved location.
In any case, the end result as the typical company out
grew its telephone system was inevitable inconvenience
to the customer with the resulting loss of sales. Luckily
times have changed.
Unified Messaging
Small businesses today use a wide variety
of telecommunications tools to do business. These tools
include cell phones, desk phones, laptops, PDAs, email,
fax machines, voicemail, etc. Unified messaging is a
system that incorporates all of these different devices
into one seamless system that is accessed by a single
phone number to allow complete control of your communications.
Your clients, family and friends only have to know one
number to reach you. You can access all of your business
messaging through one number and one set of tools.
With the advent of Voice Over IP (VOIP)
or Internet Telephony even the smallest business has
easy access a broad range of telephone products and
services. RingCentral has pioneered a new niche in the
market called the Virtual Telephone System. The heart
of this system is Unified Messaging. Using Unified Messaging,
RingCentral supplies powerful telephone services like
that of a larger company but with none of the investment
in time or money. RingCentral provides a wide array
of products and services starting from $9.99 per month.
You calls will never go unanswered again! Say goodbye
to the busy signal! Yes, it even has music on hold!
How Does It Work?
Since RingCentral hosts everything on
their site, you will not need to buy and equipment or
hardware. You will receive a Toll Free 800 or a local
number that will become your main number. You can also
transfer your current business or vanity number to RingCentral
to provide continuity of service. With this new “front
door” number you will be able to answer calls from
your cellular phone, home or office phone, or even your
computer. All of your current phones, mobile or not,
will be organised into one intelligent telephone system.
You will even be able to send and receive faxes. All
of this works anywhere you or your team are located
– day or night. You will have your own company
auto-attendant (press 1 for sales, 2 for accounting,
3 for company directory).
Features:
RingCentral comes with many features
that you would expect from a large mainframe PBX –
without the large mainframe PBX costs and equipment.
RingCentral route calls to multiple numbers, either
simultaneously or in a specified order or, alternatively,
record and save voice messages 24-hours-a-day. You can
screen and block calls or route calls to any telephone
on the fly. Online business tools include call logs,
internet fax, call recording, voicemail to email, one
touch dialing, Microsoft Outlook integration, user-friendly
system maintenance tools and the unique RingCentral
Call Controller, your personal communication command
center for real time call control.
Basic Features:
* Toll free or local number for voice
& fax
* Virtual PBX with Extensions
* Voicemail with free email delivery
* Auto-receptionist
* Internet fax with free fax software
* Advance call management
* Call forwarding with answering rules
* Online account management
Optional Add-ons:
* DigitalLine™ VoIP services
* Additional dedicated fax
* Dial-by-name directory
* Vanity number
* Additional extensions
* Additional phone numbers
How To Get Started
Remember, this service requires no special
equipment, it is always secure and you can be set up
in only minutes. Plus, for a limited time Ring Central
are offering a 30 day Free trial and $10 off! To get
started just follow the link at the bottom of this article
and follow the instructions on the page. You will be
asked to select a monthly plan type that best suits
your needs. This is needed only to know what features
to provide. You will then be asked to choose a Toll
Free number. This will be your Toll Free number so choose
carefully! You will then be asked for your contact information
and then your billing information. Guess what? You are
done! Enjoy your 30 day free trial!
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